With the end of the global epidemic and the surge in tourism demand, domestic cities have taken tourism as the driving force for their economic growth, leading to an increasing investment by the government and society in the hotel industry. The hotel industry is becoming the most dynamic industry in China. Accompanied by intensified competition, the integration and capital operation of large-scale hotel mergers and acquisitions are becoming increasingly frequent. Excellent domestic hotel management enterprises are increasingly paying attention to in-depth research on the industry development environment and changes in customer demand trends. Therefore, establishing a transparent and efficient information system to support decision-making and implement it quickly is an excellent choice for the hotel industry to enhance its competitiveness.
Pain Points and Needs in the Hotel Service Industry
Focusing on the management pain points and needs of the hotel and conference center industry, starting with mature industry solutions, sorting out business problems, and confirming optimization directions.
Unified basic master data management
Hotel enterprises have numerous applications from front-end to back-end, and they need to establish unified master data management rules, clarify the master data management process, and establish a master data management system from the company, in order to establish a standard basic logic for business development and data analysis.
Efficient supply chain management mechanism
Establish an efficient supply chain system for the hotel industry, including departmental demand, multi type procurement, sales, inventory, etc., to optimize logistics, capital flow, and information flow in the supply chain, thereby improving the response efficiency of the supply chain to hotel sales business, and overall enhancing brand strength and market competitiveness.
Refined financial management
Provide a management system with a group model, multiple legal entities, and multiple organizational structures to meet the requirements of business control and financial integration throughout the entire process, with refined cost accounting. Empowering business development through financial process control and financial result analysis, achieve cost reduction and efficiency increase.
Fast front-end response service
As a service-oriented industry driven by customer service, the hotel industry attaches great importance to front-end and business responsiveness, quickly and efficiently connecting customers to meet their needs. This requires the establishment of a strong digital business platform to efficiently process business.
How does TransInfo solve management challenges for customers?
Connect the supply chain and financial core of hotels and conference centers, enhance supplier control, and improve overall business service levels.
Overall architecture
Hotel revenue management
Fully integrate front and rear systems
Unified Procurement Management of the Group
Human Resource Management
Financial Management and Accounting
Multi level approval and personalized reports
Group management and cross-border business management
Overall architecture
TransInfo hotel industry ERP solution, based on SAP ERP, draws on SAP's practical experience in enterprise management services over the past 50 years, with outstanding solutions to help the hotel industry establish a fully integrated digital platform, standardize business processing processes, enhance hotel intelligence, improve management efficiency, and reduce operating costs.
The program supports hotel enterprises to develop a detailed marketing and performance appraisal system, with the help of a strong data analysis and processing system, rapid response to market and customer needs, and efficient implementation, so as to improve the competitiveness of the hotel industry and maintain industry leadership.
Efficient
Rapid collaboration of business processes
Real time
Provide real-time business value
Visual
Visualization of enterprise management data
Hotel revenue management
The program realizes the visual management of hotel revenue at the strategic, tactical and operational levels, supports comprehensive data analysis, and helps hotel operators at all levels to make a good data basis for decision-making and implementation.
Strategic level: enterprise managers should often study the weekly and monthly earnings reports of subordinate areas and hotels, and grasp the main data of their earnings in time. For example, compared with last year, compared with budget, compared with forecast, compared with last year's booking progress, compared with competitors' data, etc.
Tactical level: the department director and manager can also view the revenue management statements, make reasonable suggestions, arrange manpower and materials according to the data provided by the revenue department, constantly update the data and re-forecast, and incorporate the accuracy of the forecast into the performance evaluation criteria.
Operational level: develop sales goals and performance evaluation standards for each market segment and channel, and implement them on the ground.
Fully integrate front and rear systems
The SAP system and hotel management solutions provide flexible data interfaces, which can achieve seamless integration with the front desk reservation system and cashier system, reducing a lot of manual operations.
Order channels such as B2B travel platforms and self operated official shopping malls; Opera, Mengguang, Zhuzhe and other cash register systems achieve comprehensive integration and provide efficient business platforms for hotels.
Seamless integration
Fully integrated hotel front-end order and cashier system
Unified Procurement Management of the Group
The TransInfo hotel industry management system can perform group unified procurement operations, adapt to multiple procurement modes, and simultaneously manage logistics, suppliers, and more.
Adopting procurement management contracts, quickly responding to the procurement needs of various hotels, conducting analysis, and efficiently conducting sourcing procurement, while also maintaining basic warehouse and inventory management.
Procure
Unified analysis and procurement of the group
Warehouse
Digitize inventory control
Supplier
Supplier Management and Maintenance
Human Resource Management
TransInfo hotel industry ERP solutions provide core human resources and salary accounting, time and attendance, talent management, and other modules to help hotel companies analyze talent capital.
Provide comprehensive employee master data management, implement employee performance evaluation systems for business departments through operational data and corresponding performance accounting methods, and help hotels establish transparent salary management and talent analysis.
Financial Management and Accounting
TransInfo Hotel Management ERP solution comprehensively integrates financial planning and analysis, accounting and financial closing, fund management, financial operations and other modules for hotel enterprises, helping them achieve digital and compliant financial operations, enhance their ability to avoid risks, and comprehensively improve the financial compliance level of hotel enterprise business.
• Financial accounting based on accounting subjects:
Pay attention to accounting voucher bookkeeping, accounting statements, fund management, accounts receivable credit control, etc.
• Financial control primarily focused on cost objects:
Pay attention to the business that affects profit and loss, and focus on the composition of costs and expenses, as well as multidimensional profit analysis of orders, products, regions, etc.
Multi level approval and personalized reports
The image supports multi-level approval management of hotel enterprise business documents, and can flexibly configure various business data report displays.
Flexible approval system can be configured, with key business approval systems such as controllable sales quotation values, controllable purchase unit prices, customer development, and supplier business approval.
With the flexible data reporting and business analysis suite of SAP ERP, enterprises can achieve visualization of production cost data. With the help of reports, effective control can be achieved at the level of cost analysis and gross profit analysis, and real-time input and output of each task can be obtained.
Group management and cross-border business management
Support group financial management, business settlement, report consolidation, and localized financial accounting support for multiple countries and regions.
The plan supports companies to conduct compliant business activities globally, in accordance with local financial and tax policies and language, helping hotel companies quickly carry out global business and providing digital platform support for enterprises.
Multilingual
Supports multiple languages
Compliance
Financial and tax compliance across multiple countries/regions
Integration of business and finance
Eliminate data silos, integrate all services related to hotel meetings into a central platform, enhance inter-departmental process collaboration, quickly grasp multi-dimensional business situation and respond.
Support the hotel business expansion strategy
Through a large number of successful practical experience in the industry, help the hotel to improve the enterprise structure and process in the implementation process, fully support the business management of the hotel and conference center, and achieve rapid business replication.
Improve the efficiency of business and finance departments
Using new technology to replace the mechanical work of repetitive work for hotel enterprises, talents focus on improving turnover and customer service level, and comprehensively improve the processing efficiency of business and financial departments.
Improve the ability of internal management and control
There are a large number of proven successful practical experience in the industry, in the implementation process to help the hotel industry improve the enterprise structure and processes, for the future development of the hotel is of great benefit to achieve sustainable and efficient development.
How does Translnfo focus on serving customers in the hotel industry of different sizes?
SAP fully supports efficient management of hotels and conference centers, enabling rapid business replication, enhancing customer experience, and assisting in smart operations in the hotel industry.
Greenland hotel industry has a considerable scale and strength, with more than 20000 guest rooms of various types and an asset scale of more than 25 billion yuan. It has become one of the largest hotel property owners and management operators in China. Greenland hotel projects have spread across 70 provinces and cities in China, as well as overseas cities such as Los Angeles and Sydney, covering a full range of products such as high-end luxury, vacation and leisure, and business economy.
Lofis group, headquartered in Hong Kong, China, has set sail from the Pearl of the Orient. Its business focuses on diversified industries such as real estate development, hotel operation and management, innovative technology, entertainment and education. It is an international comprehensive investment institution integrating capital operation and entity operation.
Qianhu hotel is located on the North Bank of Qianhu lake, Hongjiaozhou, Honggutan District, Nanchang City, Jiangxi Province. It has a panoramic view of the elegant mountain forest and green garden, the quiet blue lake and silver sand. While sitting in the bustling area, it enjoys the charming scenery and is built along the lake. The location is convenient and the internal facilities are complete, including accommodation, catering, conference center, entertainment, fitness, tennis hall, swimming pool and so on.
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